Quick fixes

Short answers to the questions we hear most.

Moving to Ledgri

• My opening balances don't match my old softwareHow to find and fix differences after importing a trial balance.

Sales & invoicing

• A customer didn't get my invoice emailWhat to check when an invoice email doesn't arrive.

Banking

• My bank balance in Ledgri doesn't match the bankThe usual causes and how to find the difference fast.

Account & billing

• I forgot my password or can't sign inReset your password or sign in another way.
• I deleted something by mistakeRestore it from the recycle bin within 30 days.

Still stuck?

Our team answers every message, usually within one business day.

Contact support in Ledgri Send a message